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PaalChat Docs

List conversations

.md
GET
https://whatsapp.paaltech.org/api/v1/businesses/{external_id}/conversations

Token ability: conversations.read ยท Authentication

The business's conversations, most recent activity first, 50 per page. A conversation is between one business number and one contact; messages join it as they come and go.

Path parameters

external_id string required

Your own ID for the business (Multi-SKUUL - the tenant ID).

Max 191 characters. Pattern ^[A-Za-z0-9._:-]+$.

Query parameters

page integer

Default 1.

status string

One of: open, pending, resolved, closed, snoozed.

contact_id integer
unread boolean

Only conversations with unread messages.

Responses

200

A page of conversations.

401

unauthenticated - missing, invalid, revoked or expired token

403

missing_ability, product_suspended or product_token_required

404

not_found - not yours, or does not exist

422

validation_failed - fields are invalid; see errors.

429

rate_limited - over 300 requests/minute for this product

Errors always look like {"error": {"code", "message"}} - see Errors and status codes.